A senior developer who takes ownership of your website
When your internal team is stretched, your agency relationship ended, or your previous developer disappeared, you need someone who can take over without starting from scratch.
Common situations
Common problems
- Your website developer left and no one knows how the site works
- Updates keep breaking things and you are afraid to change anything
- Your site has slowed down and you cannot figure out why
- Security warnings are appearing but you do not know what to do
- Your agency charges for every small change
- You need someone reliable on call when things go wrong
My solutions
- I audit the site, document what I find, and create a baseline
- Changes tested in staging first, deployed with rollback plans
- I profile performance and fix the actual bottlenecks
- I apply security patches and harden configuration
- Direct access to a senior developer without agency overhead
- Retainer options with priority response for issues
Start with a health report
If you have just taken over a site, or your developer has gone quiet, the first thing to do is understand what you are dealing with. A site health report gives you a plain-English written audit within 5 working days. No long-term commitment required. I will reply to your request within one working day.
How I reduce risk
Working with websites carries risk. Updates can break things. Developers disappear. Security threats evolve. I reduce these risks by following proven practices.
Staging first
Every change is tested in a staging environment before touching production. No surprises.
Rollback plans
Before any deployment, there is a plan to reverse it if something goes wrong.
Documentation
What I build is documented. If I am unavailable, someone else can understand the system.
No lock-in
I use standard tools and approaches. You can take your site elsewhere without losing everything.
Regular backups
Automated backups with tested restoration. Data loss is preventable.
Clear communication
You know what is happening, what it costs, and what the risks are. No surprises.
What working with me feels like
When you work with me, you work directly with me, not account managers or handoff meetings. I understand the technical details and I can explain them without jargon.
Most communication happens through email or messaging, no scheduling required. If something urgent happens, I can usually respond within hours on retainer arrangements.
I will tell you when something is a bad idea. I will suggest alternatives. I will not just do what you ask if I think it will cause problems later. That honesty is what makes the relationship work long-term.
Support-first relationship
Discovery
You describe your situation. I ask questions to understand the history, the current problems, and what you need.
Audit
I examine your site or application. You get a clear report of what I find and what needs attention.
Proposal
A clear scope and price for specific work, or a retainer for ongoing support. No hourly surprises.
Ongoing support
Once the initial work is done, I stay on for updates, fixes, and improvements. You have someone to call.
Common questions
How much does this cost?
It depends on what you need. One-off fixes are quoted by project. Ongoing support is usually a monthly retainer based on expected hours. I provide clear pricing before work begins.
Do you offer emergency support?
Retainer clients get priority response. For emergencies outside a retainer, I offer urgent support at a higher rate when available. Most emergencies can be prevented with proper maintenance.
Can you work with our existing developer or agency?
Yes. I can work alongside your existing team or agency. Clear boundaries and good communication make this work well.
What if you are not available when we need you?
I document everything I do. If I am unavailable, another developer can pick up where I left off. No one is indispensable, including me.
Need reliable website support?
Describe your situation and I will tell you if I can help.