Craft CMS, Statamic, WordPress and Laravel support and maintenance, UK

Lost your web developer? I will take over your site.

I am a UK WordPress, Craft CMS and Laravel developer. My job is fixing websites other people built, then keeping them safe, fast and working. First you get a short note on what is wrong, in plain words. Then you get a fixed price for the fix.

Describe the problem

Or talk to me now07968 311978

Billy Patel, the developer behind Billy Media

25 years building and fixing websites. More than 1,000 projects. Based in Leicester, working across the UK.One person, so you always talk to me.

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Your developer has gone and nobody knows how the site works

That is where my work starts. Most of the websites in my care were built by someone else. Maybe updates keep breaking things, you were hacked, or pages time out.

Before quoting, I check the things in this list. Then I send you a short note. It says what I found, in plain words.

What I check on your site
  • Is the site on a version that still gets security fixes?
  • Are any plugins out of date or no longer supported?
  • Are there signs of a hack or weak spots left open?
  • Which pages are slow, and why?
  • Is there a backup that works?
  • Is the hosting right for the site?
  • Do form messages reach the right person?
  • Can the code be fixed, or does part of it need redoing?

The same person looks after your site, every month

No account managers and no hand-offs. You tell me what is wrong, and the fix is done by me.

Most breakages happen during updates. So every update goes onto a copy of your website first. Once it works there, it goes live. Each month you get a short note of what was done.

Describe the problem

Websites I have taken over and fixed

The TMKEd worksheets shop on a laptop after the fix

Neglected WooCommerce site restored to profitability

A worksheets shop for teachers had gone years without care. Pages timed out and sales were falling. The old data was cleaned up, the plugins were cut back and the speed was fixed.

TMKEd. WordPress and WooCommerce. Takeover.

Read the case study
  • +24%more sales in the first few weeks
  • 50 to 90+Google Lighthouse score, before and after. Lighthouse is a free Google test of speed and quality, scored out of 100.
  • Under 1 secondpage loads, where pages used to time out

Hacked site cleaned and locked down

Craft CMS malware removal and security hardening

A family mediation service found spam pages on their Craft CMS site. Malware is code put there by an attacker. It came out, and the hole it came in through was closed.

Read the case study
See all case studies

What clients say about working with me

Working with Billy for website support and maintenance has been an absolute pleasure. His calm, clear approach makes for a very stress-free working relationship.
Anna Kealey, University of the Arts London
He slots into our workflow without friction, communicates clearly, and produces code our developers can maintain.
David Okonkwo, Development lead, digital agency, Leeds
Billy is one of the best developers I have ever worked with; he always strives to deliver at best practice.
Glenn Norman, VERB Digital

How it works

  1. 1

    Describe the problem

    Tell me your site address and what is wrong. A few lines is enough. You get a reply within one working day.

  2. 2

    I take a look

    You get a short note on what I found and what the fix costs.

  3. 3

    I fix it, then look after it

    Once it is fixed, I can keep it updated and safe each month.

Questions people ask

How much does it cost?

Every job is different, so the price comes after a first check. Fixes are a fixed price per job. Monthly care is quoted once I have seen your site. Nothing outside the quote happens without your yes.

Can you work on a site someone else built?

Yes. That is most of what I do. First I find out how it was built and write it down. Then the worst problems get fixed before anything else.

Do you build new websites?

No. I only fix and look after websites that already exist on Craft CMS, Statamic, WordPress and Laravel. So yours gets my full attention.

Who will I talk to?

Me. Billy Media is one person, so there is no account manager and no hand-off. The person on the phone is the person doing the work.

What if my website is down or hacked?

Call me on 07968 311978. If it is down or hacked, I can usually start the same day. You get an honest idea of how long the fix will take.

What if the job turns out bigger than the quote?

Before any extra work starts, you hear about it. The reason comes in plain words, with a price for the extra part. Then you choose whether it goes ahead.

Where are you based?

Leicester, in the UK. My clients are all over the UK, with some in the US and Europe. Everything happens online, so where you are does not matter.

Describe the problem

Tell me what is wrong. Every message comes straight to me.

Prefer the phone or email?07968 311978[email protected]

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