Craft CMS support, UK
Craft CMS developer for broken and inherited Craft sites
I am a freelance Craft CMS developer with 25 years of experience. My job is fixing Craft sites that other people built. Old versions, hacked sites, slow pages and code nobody understands. Your site gets a look first, then a fixed price for the fix.
Or talk to me now07968 311978
- Is Craft CMS on a version that still gets security fixes?
- Are any plugins out of date or no longer supported?
- Are there signs of a hack or weak spots left open?
- Which pages are slow, and why?
- Is there a backup that works?
- Is the hosting right for the site?
- Do form messages reach the right person?
- Can the code be fixed, or does part of it need redoing?
25 years building and fixing websitesOne person, so you always talk to me.
What goes wrong with Craft CMS sites, and what I do about it
Most problems start with choices made on day one of the build. These are the ones that come up most often.
- Pages load slowly, most of all lists of news or products
- Find the slow database calls and make each page fetch its data in one go.
- The site is on an old version of Craft
- Plan the upgrade and test it on a copy of your site, then put it live.
- The site was hacked
- Remove the bad code, close the way in and watch for it coming back.
- A plugin broke after an update
- Swap in a plugin that works, or write a small one to replace it.
- Your team finds the control panel confusing
- Tidy the fields and entry types so editors can find what they need.
- The Craft Commerce checkout has stopped working
- Trace the fault in payments, shipping or stock and fix it on a copy first.
- The last developer left no notes
- Write down how it all works, then fix the worst parts before anything else.
Case study
A hacked Craft CMS site, cleaned in two days
A family mediation service had spam pages on their site. Visitors could not see them, but Google could. The spam came out, every way in was closed and the site moved to safer hosting.
Read the case study- RemovedSpam pages gone from Google
- ClosedEvery hidden way back in
- 24/7Malware checks on the new hosting
Our Craft site was built by someone who did not understand the platform. Editors hated using it. Billy restructured the content model and now updating the site is actually pleasant.
How a Craft CMS fix works
- 1
Describe the problem
Tell me your site address and what is wrong. A few lines is enough.
- 2
I take a look
You get a short note on what I found and what the fix costs.
- 3
I fix it
You pay the price I quoted. If the job grows, I ask you first.
Want someone to look after your Craft site every month?
Updates, backups and checks, done each month by the same person. You always talk to me.
A Craft CMS developer for agencies, under your name
Some agencies sell Craft CMS but have no Craft CMS development team of their own. White-label, I fix and look after those builds for you. You stay the client's contact, and your clients never hear from me directly.
Questions about Craft CMS work
Should I use Craft CMS or WordPress?
Craft CMS suits sites with a lot of structured content that editors update every day. WordPress suits simpler sites where plugins do the heavy lifting. If yours already runs on Craft, fixing it is almost always cheaper than moving it. I compare the two in Craft CMS vs WordPress.
Can you take over a Craft site from another developer or agency?
Yes, and that is the bulk of what I do. The code, the plugins and the hosting get checked first. Then I write down how everything fits together and fix the most urgent problems.
Is it urgent to upgrade from Craft 3?
Yes. Craft 3 reached end of life in 2024 and no longer gets security updates. The upgrade goes one version at a time, and each step is tested on a copy. Your live site stays up throughout.
Why is my Craft CMS site slow?
Usually a slow Craft site asks the database the same question hundreds of times on one page. Other causes are missing caching and images that are not resized. Finding the cause comes first, then the fix. Faster pages also help your Google results.
Do you work on Craft Commerce shops?
Yes. Checkout, payment, shipping and stock problems on existing Craft Commerce shops are all part of the job. Every change is tested on a copy first, so customers can keep buying.
How much does a Craft CMS developer cost?
Every job is different, so the price comes after a look. You get a fixed price, and nothing outside it happens without your yes. My Craft CMS pricing guide shows what UK developers charge.
Do you build new Craft sites?
No. Fixing and looking after Craft sites that already exist is all I do. So yours gets my full attention.
Where are you based?
The UK. My Craft CMS clients are all over the country, including London, Manchester, Birmingham, Leeds and Bristol. Everything happens online, so your location does not matter.
Read more on Craft CMS
- What to do when your Craft CMS agency closes or goes quietIf your Craft CMS agency closed or stopped answering, the first job is to secure access to your own site. This is the order I would work in.Read it
- How to choose a Craft CMS agency in the UKThe UK Craft CMS market is small. About 30 agencies actively listing Craft as a primary offer. Here is how to choose one without wasting ...Read it
- WordPress to Craft CMS migration guideA planning-level walkthrough of moving from WordPress to Craft CMS in 2026. Content modelling, URLs, assets, SEO, custom code and the cut...Read it
Craft CMS case studies
- Protecting every client website from the PHP2Shell security flawMany of my clients, Businesses and agencies across the UKRead it
- Cleaning up a hacked website and keeping it safeSouth East London Family Mediation, Family mediation servicesRead it
- A fresh look for a growing estate agentMonkey vs Owl, Estate agencyRead it
Describe the problem with your Craft site
Tell me what is wrong. Every message comes straight to me.
Prefer the phone or email?07968 311978[email protected]