Fix and improve WordPress sites without breaking what already works

Reliable WordPress support for businesses that depend on their website. Problem diagnosis, performance fixes, security updates, and ongoing maintenance.

Common WordPress problems I fix

Common problems

Site runs slowly after adding new plugins
Updates break pages or features
Security warnings and malware infections
Editor becomes difficult to use
Previous developer left without documentation
Hosting company says you need to move

My solutions

Identify and remove performance bottlenecks
Test updates in staging before production
Apply security patches and harden configuration
Simplify the editing experience
Document the site for future maintainers
Migrate to appropriate hosting

How I keep WordPress sites running

Problem diagnosis

Find the root cause of issues rather than treating symptoms. Understand why something broke before deciding how to fix it.

Performance fixes

Optimise database queries, reduce plugin overhead, configure caching. Measurable improvements, not promises.

Security hardening

Apply updates safely, remove vulnerabilities, configure backups. Reduce the attack surface without breaking functionality.

Plugin management

Audit existing plugins, remove unnecessary ones, find better alternatives. Fewer moving parts means fewer problems.

Theme fixes

Repair broken layouts, fix mobile issues, improve accessibility. Work with what you have rather than starting over.

Ongoing support

Regular updates, monitoring, and maintenance. Someone to call when something goes wrong.

When WordPress is the wrong tool

WordPress works well for many sites, but not every problem is a WordPress problem. Sometimes the right answer is a different platform, a simpler solution, or a rebuild. I will tell you if I think WordPress is not the right choice for your situation.

Complex custom applications with heavy data requirements

Sites where security requirements exceed what WordPress can provide

Projects where the plugin ecosystem creates more problems than it solves

How engagements work

Initial conversation

You describe the problem. I ask questions to understand the context, history, and what success looks like.

Audit

I examine the site, identify issues, and assess the overall health. You get a clear picture of what needs attention.

Proposal

A fixed scope for specific work, or a retainer for ongoing support. Clear pricing, no surprises.

Delivery

Changes tested in staging, deployed deliberately, documented for handover. You can see progress as work happens.

WooCommerce support and maintenance

WooCommerce sites need more attention than standard WordPress installations. Payment gateways, shipping integrations, and product catalogues add complexity. When something breaks, revenue stops.

I help businesses keep WooCommerce stores running reliably. Common areas I work on.

Payment gateway issues and checkout problems

Performance optimisation for large product catalogues

Plugin conflicts affecting orders or inventory

Extension updates and compatibility testing

Migration from other e-commerce platforms

A recent example is the TMKEd WooCommerce project, where performance improvements reduced page load time to under 1 second and contributed to a 24% increase in sales.

Common questions

Do you build new WordPress sites?

Occasionally, but my focus is improving and maintaining existing sites. If you need a new build, I can recommend specialists or discuss whether WordPress is the right choice.

Can you take over from our previous developer?

Yes. I will audit the site, document what I find, and establish a baseline before making changes. This reduces risk and creates clarity.

How do you handle emergencies?

Retainer clients get priority response. For others, I offer emergency support at a higher rate when available. Most emergencies can be prevented with proper maintenance.

Do you work with managed WordPress hosts?

Yes. I work with WP Engine, Kinsta, Flywheel, and similar platforms. I can also recommend hosting appropriate to your needs.

Where are you based?

I am based in Leicester and work remotely with businesses across the UK. Most WordPress projects do not require being on-site.

Do you work with agencies on a white-label basis?

Yes. I work with agencies as a white-label resource, delivering WordPress projects under their brand. The client relationship stays with the agency throughout. See the for agencies page for more detail.

WordPress and WooCommerce work across the UK

I work with WordPress clients across the UK, including businesses in London, Manchester, Birmingham, Leeds and Bristol.

For WooCommerce-specific work, including checkout debugging, payment gateway fixes and store performance, see the WooCommerce developer UK page.

Have a WordPress problem?

Describe what is going wrong and I will tell you if I can help.

Get in touch View services

WordPress case studies

All case studies →

Tablet-based career path tool for college open days

Loughborough College needed an interactive tool to help students explore career options at open days and events. A quiz-based WordPress site was built for tablet use, guiding students through questions to suggest suitable career paths.

Loughborough College · Education

Neglected WooCommerce site restored to profitability

An educational worksheets e-commerce site had been unmaintained for years, with pages timing out and sales declining in a competitive market. After data cleanup, plugin audit, and redesign, the site achieved 90+ Lighthouse scores and a 24% increase in sales.

TMKEd · Education