Fix and improve WordPress sites without breaking what already works
Reliable WordPress support for businesses that depend on their website. Problem diagnosis, performance fixes, security updates, and ongoing maintenance.
Common WordPress problems I fix
Common problems
- Site runs slowly after adding new plugins
- Updates break pages or features
- Security warnings and malware infections
- Editor becomes difficult to use
- Previous developer left without documentation
- Hosting company says you need to move
My solutions
- Identify and remove performance bottlenecks
- Test updates in staging before production
- Apply security patches and harden configuration
- Simplify the editing experience
- Document the site for future maintainers
- Migrate to appropriate hosting
How I keep WordPress sites running
Problem diagnosis
Find the root cause of issues rather than treating symptoms. Understand why something broke before deciding how to fix it.
Performance fixes
Optimise database queries, reduce plugin overhead, configure caching. Measurable improvements, not promises.
Security hardening
Apply updates safely, remove vulnerabilities, configure backups. Reduce the attack surface without breaking functionality.
Plugin management
Audit existing plugins, remove unnecessary ones, find better alternatives. Fewer moving parts means fewer problems.
Theme fixes
Repair broken layouts, fix mobile issues, improve accessibility. Work with what you have rather than starting over.
Ongoing support
Regular updates, monitoring, and maintenance. Someone to call when something goes wrong.
When WordPress is the wrong tool
WordPress works well for many sites, but not every problem is a WordPress problem. Sometimes the right answer is a different platform, a simpler solution, or a rebuild. I will tell you if I think WordPress is not the right choice for your situation.
Complex custom applications with heavy data requirements
Sites where security requirements exceed what WordPress can provide
Projects where the plugin ecosystem creates more problems than it solves
How engagements work
Initial conversation
You describe the problem. I ask questions to understand the context, history, and what success looks like.
Audit
I examine the site, identify issues, and assess the overall health. You get a clear picture of what needs attention.
Proposal
A fixed scope for specific work, or a retainer for ongoing support. Clear pricing, no surprises.
Delivery
Changes tested in staging, deployed deliberately, documented for handover. You can see progress as work happens.
WooCommerce support and maintenance
WooCommerce sites need more attention than standard WordPress installations. Payment gateways, shipping integrations, and product catalogues add complexity. When something breaks, revenue stops.
I help businesses keep WooCommerce stores running reliably. Common areas I work on.
Payment gateway issues and checkout problems
Performance optimisation for large product catalogues
Plugin conflicts affecting orders or inventory
Extension updates and compatibility testing
Migration from other e-commerce platforms
A recent example is the TMKEd WooCommerce project, where performance improvements reduced page load time to under 1 second and contributed to a 24% increase in sales.
Common questions
Do you build new WordPress sites?
Occasionally, but my focus is improving and maintaining existing sites. If you need a new build, I can recommend specialists or discuss whether WordPress is the right choice.
Can you take over from our previous developer?
Yes. I will audit the site, document what I find, and establish a baseline before making changes. This reduces risk and creates clarity.
How do you handle emergencies?
Retainer clients get priority response. For others, I offer emergency support at a higher rate when available. Most emergencies can be prevented with proper maintenance.
Do you work with managed WordPress hosts?
Yes. I work with WP Engine, Kinsta, Flywheel, and similar platforms. I can also recommend hosting appropriate to your needs.
Where are you based?
I am based in Leicester and work remotely with businesses across the UK. Most WordPress projects do not require being on-site.
Do you work with agencies on a white-label basis?
Yes. I work with agencies as a white-label resource, delivering WordPress projects under their brand. The client relationship stays with the agency throughout. See the for agencies page for more detail.
WordPress and WooCommerce work across the UK
I work with WordPress clients across the UK, including businesses in London, Manchester, Birmingham, Leeds and Bristol.
For WooCommerce-specific work, including checkout debugging, payment gateway fixes and store performance, see the WooCommerce developer UK page.
Have a WordPress problem?
Describe what is going wrong and I will tell you if I can help.