WooCommerce fixes, performance and ongoing support for UK businesses
When WooCommerce breaks, revenue stops. I diagnose and fix WooCommerce problems for UK businesses, then keep stores running reliably.
Common WooCommerce problems I fix
What goes wrong
- Checkout not completing and orders not processing
- Stripe or PayPal throwing errors after a plugin update
- Cart abandonment caused by slow page load times
- Shipping plugin conflicting with a payment extension
- Plugin update broke the store and you cannot roll back easily
- Inherited a WooCommerce site and do not know what is wrong
What I do about it
- Trace the checkout failure to its root cause before touching anything
- Identify which update caused the conflict and restore payment processing
- Profile the store, reduce server response times and eliminate render-blocking assets
- Isolate the conflict, test in staging and deploy a fix without downtime
- Audit the site, document what exists and stabilise before making changes
- Review the codebase, map the data and give you a clear picture of what you have
WooCommerce work I take on
Checkout debugging
Checkout failures are almost always traceable. Payment gateway logs, JavaScript console errors, PHP exceptions. I work through these systematically until the problem is found.
Performance optimisation
Slow stores lose sales. I profile page load times, reduce database query overhead, configure caching correctly and work within managed hosting environments like WP Engine and Kinsta.
Payment gateways
Stripe, PayPal and other gateways fail in specific and diagnosable ways. I fix integration problems, test in sandbox mode and confirm everything before going live.
Plugin conflicts
WooCommerce extensions interact in unpredictable ways. I isolate conflicts, test combinations in staging and find a configuration that works without removing functionality you depend on.
Ongoing maintenance
Updates tested before deployment, backups confirmed, payment flows checked after each release cycle. Routine maintenance prevents most WooCommerce emergencies.
Platform migrations
Moving from Shopify, Magento or a custom system to WooCommerce. Product data, order history and customer records migrated accurately, with redirects in place.
TMKEd: a WooCommerce store restored to profitability
TMKEd came to me with a WooCommerce store that had been neglected for several years. Load times were well over three seconds, the Lighthouse performance score was in the forties and sales had declined steadily as a result.
I audited the codebase, identified the bottlenecks and worked through them systematically. By the end of the engagement, load time was under one second, the Lighthouse score was above 90 and sales had increased by 24 percent.
The store did not need rebuilding. It needed diagnosis and deliberate fixes. That is what I did.
Working with managed WordPress hosts
I work regularly with WP Engine, Kinsta and Cloudways. Each platform has its own caching layer, deployment workflow and support escalation path. I know how to work within these environments without causing problems.
If your host has restricted certain functions or has specific requirements around staging and deployment, that does not slow things down. I factor it in from the start.
For a deeper look at the levers that move WooCommerce performance, see WooCommerce performance optimisation: what actually works.
Common questions
Can you take over a WooCommerce site someone else built?
Yes. I audit the site first, document what I find and establish a clear baseline before making changes. This avoids assumptions and reduces the risk of introducing new problems while fixing existing ones.
Do you work with WP Engine or Kinsta?
Yes. I work with both regularly, along with Cloudways. I understand how their caching, staging environments and deployment tools work, and I factor that into how I approach a fix.
What causes WooCommerce checkout failures?
The most common causes are payment gateway configuration errors, JavaScript conflicts from recently added plugins, SSL certificate issues and PHP errors triggered by an extension update. Each one leaves a trace in the logs. I start there.
How long does a WooCommerce fix take?
It depends on what is wrong. Straightforward payment gateway conflicts can be resolved in a few hours. Plugin conflicts that require staging environment testing typically take one to two days. I give a realistic timeframe once I have looked at the site.
Do you offer ongoing WooCommerce support in the UK?
Yes. WooCommerce support is a major part of what I do. Monthly retainers cover plugin updates, security monitoring, backup verification, performance checks and a defined block of development hours for changes. Most UK WooCommerce store owners benefit more from a steady support arrangement than from one-off project work.
What is the difference between WooCommerce development and WooCommerce support?
Development is building new functionality or rebuilding something that no longer works. Support is keeping the store running well between development projects. Most UK stores need both. Retainers usually cover support hours with development billed separately when scope appears.
Which payment gateways do you commonly fix?
Stripe, GoCardless, PayPal, Klarna, Worldpay, Opayo and the gateways bundled with WooCommerce Subscriptions. Each gateway has its own integration quirks. I have debugged production failures on all the main UK providers.
Do you cover the whole UK or only specific regions?
Whole UK. WooCommerce work does not require physical presence. Stores in London, Manchester, Birmingham, Bristol, Leeds, Edinburgh, Cardiff and everywhere between have all been supported through the same remote workflow. There are dedicated pages for London, Manchester, Bristol and Leeds for clients who prefer a regional starting point.
What does WooCommerce support cost in the UK?
Ongoing WooCommerce support retainers in the UK typically start at 600 pounds per month for a small store and scale based on traffic, complexity and the number of integrations. A one-off WooCommerce audit costs 495 pounds plus VAT and is delivered within five working days. Development project work is quoted fixed price after scoping.
WooCommerce support for UK store owners
WooCommerce support is different from WooCommerce development. Support keeps a store running between development projects: plugin updates, security patching, backup verification, performance checks and the small fixes that come up every week. Development is the work that changes what the store does. Most UK store owners need both, but they need support more often than they realise.
Common UK WooCommerce support issues include checkout failures after a plugin update, stock sync drift between WooCommerce and an accounting system, payment gateway timeouts under load and slow product catalogues that lose visitors before the add-to-basket button is clicked. Individually these problems are not dramatic, but each one costs real revenue if it is left to run for weeks.
Support engagements run as monthly retainers with agreed hours. Hours that are not used in a given month roll forward up to a sensible cap. Urgent issues are prioritised within retainer hours. Development work that needs more time than the retainer covers is quoted separately so the budget never disappears quietly.
Tell me what is happening with your store
Describe the problem. I will tell you what is likely causing it and whether I can fix it.